Click here to see our COVID-19 Action Plan

Covid-19 Action Plan

CURBSIDE by appointment ONLY


Durham Branch 519-369-2107 Open Tuesday 2p.m.-7pm & Wed-Fri 10 a.m.- 4 p.m.
Ayton Branch 519-665-2342 Open Tuesday 2p.m.-7p.m
Neustadt Branch 519-799-5830 Open Thursday 12p.m.-5p.m.


Please review the information below about the new processes and safety measures in place.

What’s Available?


  • CURBSIDE by appointment ONLY at: Durham, Ayton and Neustadt
  • Staff will call you when your items are ready for pick up
  • To place holds call the branch or use our online system
  • Holds pick-up
  • Drop box open 24/7 at all branches
  • Photocopying, faxing, and printing
  • Scan to email – Durham Branch only
  • Tinker Boxes, Wellness kits – must be returned to the desk
  • Reader’s advisory

By Appointment Only :


  • Curbside pick-up
  • Call in Tech help Tuesday 5pm-7pm (519-369-2107)

What's not available?


  • Access to the library branches
  • In-person library programs
  • Genealogy and local history research
  • Exam proctoring

How We're keeping you safe : 


Contact tracing - we will ask for your name and phone number

Isolating all returned materials for 24+ hours

Increased sanitation schedule